At bfoz.shop, we value openness, trust, and a personal connection with our customers. While we operate primarily as an online store, we believe in making it easy for you to reach us — whether you’re placing an order, inquiring about a product, or exploring business opportunities.
Transparency is one of our core values. Below you’ll find our business address, contact details, and everything you need to get in touch with our team. Whether you’re a customer, partner, or job applicant, we’re always happy to hear from you.
Warehouse & Fulfillment
Our logistics and fulfillment partners work with multiple warehouse locations depending on product type, origin, and destination. If you need to return an item or inquire about shipping logistics, do not send packages to our business address unless instructed by our support team.
You’ll receive the correct return or exchange address via email once your request is approved. This helps us streamline the process and ensure fast, accurate service.
Customer Support Contact
The best way to reach us is through email. Our support team responds within 24–48 business hours.
- General Inquiries: contact@bfoz.shop
- Order Questions: Include your order number in the subject line for faster assistance
- Business & Partnerships: Reach out via email with “Partnership Inquiry” in the subject line
We pride ourselves on helpful, human responses — no bots, no copy-paste replies. Our goal is to solve your issue with care and professionalism.
Business Hours
Our core team operates Monday through Saturday:
- Support Hours: 9:00 AM – 6:00 PM (Your Local Time or GMT/UTC preferred)
- Sunday: Closed (emails still received and queued)
Online Presence
While we don’t have a walk-in retail location yet, our digital storefront is always open.
- Shop 24/7 at https://bfoz.shop
- Follow us on social media to stay updated on new arrivals, offers, and company news (Links can be added here once available)
Planning a Future Storefront?
We are exploring the idea of launching pop-up locations and retail partnerships in select cities. If you’d like us to consider your location or collaborate with us on a retail project, we’d love to hear from you at contact@bfoz.shop.
Thank You for Choosing bfoz.shop
Your trust means everything to us. Whether you’re shopping for yourself or reaching out with a question, we’re committed to being accessible, responsive, and professional. Our team is here to help — from our online store to your front door.